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User Guide

Getting the Most from Your AI Chiefs

Learn how to effectively use Sovize's AI-powered executive team to get strategic insights, analyze your business, and make informed decisions.

Getting Started

The key to getting exceptional insights from your AI chiefs is providing comprehensive information about your business. The more context you provide, the more tailored and actionable their guidance becomes.

Build Your Knowledge Base
Your Knowledge Base is the foundation for receiving strategic guidance. Think of it as briefing your board of directors - the more detailed and accurate your information, the better their recommendations will be. Take time to provide comprehensive details across all areas of your business.

Essential Business Information

  • • Company name and industry
  • • Business size and stage
  • • Company overview and mission
  • • Target audience and customer personas
  • • Business goals and KPIs

Strategic Context

  • • Competitive landscape analysis
  • • Current challenges and opportunities
  • • Market positioning and differentiation
  • • Revenue models and pricing strategy
  • • Growth objectives and timelines

Operational Details

  • • Team structure and capabilities
  • • Technology stack and infrastructure
  • • Marketing channels and campaigns
  • • Financial metrics and budget constraints
  • • Customer acquisition and retention strategies

Integrations coming soon - In the future, you'll be able to automatically sync data from your business tools for real-time insights.

Example Knowledge Base Entries

Here are examples of the type of information you should provide for each field in your Knowledge Base:

Company Overview

"We're a B2B SaaS company providing AI-powered customer support automation for mid-market e-commerce businesses. Founded in 2023, we've grown to 15 employees and serve 50+ customers across North America."

Target Audience

"E-commerce businesses with 50-500 employees, handling 1,000+ customer inquiries monthly. Decision makers are typically Customer Success Directors or COOs looking to reduce response times and support costs."

Goals

"Reach $2M ARR by end of 2025. Expand from 50 to 150 customers. Launch enterprise tier by Q2. Reduce customer churn from 8% to 5%. Increase NPS score from 45 to 60."

Competition

"Primary competitors: Zendesk AI, Intercom, Freshdesk. Our differentiation: 90% faster setup time, 40% lower cost, native e-commerce platform integrations. Weakness: smaller feature set than enterprise solutions."

Additional Notes
Q4 2024 Product Launch

"Launching multi-language support in Q4 2024 to expand internationally. Already in beta with 5 customers. Early feedback is positive but needs UI improvements before full release."

Understanding the Dashboard

Navigate through different sections to access insights, analytics, and strategic guidance

Analytics
View key business metrics

Performance Metrics

Track revenue, customer acquisition, conversion rates, and other KPIs that matter to your business

Growth Analysis

Monitor growth trends, identify opportunities, and understand what's driving your expansion

Financial Overview

Review financial health, cash flow, profitability, and budget vs. actual spending

Forecasting

Get AI-powered predictions for future performance based on historical data and market trends

Boardroom
Chat with your AI chiefs

The Boardroom is where you have real-time conversations with your AI executives. Select a chief and ask questions, request analysis, or get strategic advice.

Example Questions:

  • • "What marketing channels should I prioritize?"
  • • "Create a 90-day financial forecast"
  • • "What are my biggest operational bottlenecks?"
  • • "Analyze my competitive positioning"
  • • "Help me build a technology roadmap"
Planning
Manage tasks and action plans

Your AI chiefs can recommend actionable tasks based on your conversations and business goals. Track progress and organize priorities.

  • • View AI-recommended tasks by priority
  • • Organize tasks by chief or business area
  • • Track completion and deadlines
  • • Export task lists for team collaboration
Reports & Notes
Generate custom reports

Request detailed reports from your AI chiefs on specific topics. All reports are saved for future reference.

  • • Marketing strategy reports
  • • Financial analysis and projections
  • • Competitive intelligence briefs
  • • Technology recommendations
  • • Operational efficiency audits

Meet Your AI Chiefs

Each chief brings specialized expertise to help you make better business decisions

CMO - Chief Marketing Officer
Your marketing strategist who helps you reach customers, build brand awareness, and drive growth.

Specialties:

  • • Marketing strategy and campaigns
  • • Customer acquisition and retention
  • • Brand positioning and messaging
  • • Content and social media strategy
CFO - Chief Financial Officer
Your financial expert who ensures profitability, manages budgets, and forecasts future performance.

Specialties:

  • • Financial planning and analysis
  • • Budget management and forecasting
  • • Cash flow optimization
  • • Investment and funding strategies
CTO - Chief Technology Officer
Your technology advisor who guides tech stack decisions, product development, and digital transformation.

Specialties:

  • • Technology strategy and roadmap
  • • Product development guidance
  • • Infrastructure and security
  • • Digital transformation
COO - Chief Operating Officer
Your operations specialist who optimizes processes, improves efficiency, and scales your business.

Specialties:

  • • Operational efficiency and automation
  • • Process optimization and workflows
  • • Supply chain and logistics
  • • Team structure and scaling
CSO - Chief Strategy Officer
Your strategic advisor who helps with long-term planning, competitive analysis, and market positioning.

Specialties:

  • • Strategic planning and vision
  • • Competitive analysis and positioning
  • • Market opportunity assessment
  • • Business model innovation
Business Advisor
Your generalist advisor for cross-functional questions and holistic business guidance.

Specialties:

  • • General business advice
  • • Cross-functional coordination
  • • Prioritization and decision-making
  • • High-level strategic questions

Best Practices & Tips

Get the most value from your AI executive team with these proven strategies

Be Specific
The more context and detail you provide, the better insights you'll receive. Include numbers, dates, and specific challenges when asking questions.
Update Regularly
Keep your Knowledge Base current with the latest business information. Regular updates ensure your AI chiefs have accurate context for their recommendations.
Ask Follow-ups
Don't hesitate to dive deeper into topics. Ask clarifying questions, request examples, or challenge recommendations to get comprehensive guidance.
Use the Right Chief
Direct your questions to the chief with the most relevant expertise. For cross-functional questions, start with the Business Advisor.
Set Clear Goals
Define what success looks like for your business. Share your goals in the Knowledge Base so chiefs can tailor advice to your objectives.
Save Important Insights
Request reports for important strategic decisions. This creates a reference library you can review later or share with your team.